There is a My Students for Non-teachers exception role in the IAM Service that can optionally be requested by employees that don't have one of the above job codes but do have students assigned to them. **, about How do I change my password if it's already EXPIRED? If you want to BOOKMARK the NCEdCloud IAM Service, where you enter your username and password, but rather the Rapid Identity. Charter Schools who wish to use the service should review the items below and plan/complete all tasks prior to requesting the integration of Target Applications. P: 336-819-2120 F: 336-454-5579 What is GAuth Authenticator and How Can I Use it? Edit View Favorites Tools Help NCEdC10ud Login Claim Account RAPIDIDENTITY Step 1 Login Claim Account X iG AM 7/6/2015 Answer the following questions to claim your account: Birthdate [YYYYMMDD] e.g. Account Claiming Issues. Before claiming your account you can watch the Employee Claim My Account Video which walks you through the process. NCHICA. As of July 2015 the NCEdCloud IAM Service was integrated with all Home Base applications and is no longer anOpt-In Service (you need to access Home Base / statewide applications through the NCEdCloud portal). Once enabled, the icon will be presented to ALL students in the grades selected, as we cannot currently manage school-level icons for the entire state. This occasionally happens with 10 and 11 month employees when their work/job Start Dates are not present or not in the upcoming school year in the payroll system. Web browser tabs or windows (in Chrome, Edge, Safari, Firefox, etc.) If a teacher has an email address in PowerSchool AND in HRMS, only the address in PowerSchool will be captured and sent in the nightly updates to NCEdCloud. Why is that? Username, first name, last name, spaces cannot be used within the password, Passwords shall not begin or end with ! Also, you will need the 3-digit LEA Code for your PSU and Staff UID#. As LEA Administrators, you have access to employee and student data that may be protected by a number of Federal and State Regulations, Privacy Laws and Guidelines. Claiming My Account. There are 3 features in the People view of the NCEdCloud IAM Service that users with the LEA Administrator role can use: The first temporarily prevents a user from logging into the IAM Service, however, if the user data uploaded that evening still has the user status as "Active", the account will be reenabled the following morning. After going to my.ncedcloud.org, the user will click on the Claim My Account button in the middle of the login screen. See the Regeneration of Student Default Passwords page. page has information on what the claiming process looks like for 6-12 graders if you choose to have them "claim" their accounts (also see the. You should contact your local TechnologySupport staff to see about having the Authy.com site "whitelisted" in your content-filtering service (Zscaler or another application). For example, after logging into the IAM Service: The privileged role would be revoked immediately. If you try to go directly to the login screen by bookmarking it, the IAM Service won't know where to send you after you login (e.g. : If you receive the following message after clicking on change Password, it means that you mistyped your current (old) password in the first box. At this point you can either click Save and tell them the password to use going forward, or if you want to require that they change their password to something only they know, check the box for "User must change password at next login". Employee UID numbers should be in the Staff UID system as well as Payroll, so your Finance Department may be able to help you locate it, or anyone with a Help Desk role in the NCEdCloud can look it up. How do I change my password if it's already EXPIRED? Step 5:Once you have entered a password that meets the Password Policy requirements, the message will change to "Password Meets Requirements" (green). Privileged Roles - roles requested by staff and approved by the school's NCEdCloud LEA Administrator that allow the user to perform additional tasks. This can be checked by your local support (LEA Administrator) in the IAM Service. Welcome to the New NCEdCloud Website! The IAM Service presents a message to the users remindingthem to completely close their browser when logging out: If your PSUhas purchased ADDITIONAL Amplify coveragefor students in grades 4-6, you canSubmit the Amplify Request Formto add the icon to your PSU for Grades 5 and/or 6. This platforms make communication among teachers, students and parents much easier and faster. Can users change their email address in their NCEdCloud account? This would be a reason why an employee is missing email in the NCEdCloud IAM Service. 19820427: LEA 1 Charter Code 012, 04H, 555 Staff UID: * I'm not a robot Powered by Identity Automation If you have trouble getting the issue resolved directly, you may submit a ticket with Identity Automation (see Escalating Support on the LEA Administrators page), and they will work with NC DPI to get things resolved. LEA Administrators at the PSU may request role removal by opening a Sales Force ticket with Identity Automation by: NOTE: While an LEA Administrator doesn't have the ability to *directly* remove another employee's elevated privileges, an LEA Administrator *does* have the ability to immediately disable an account if needed. If you have the NCEdCloud LEA Administrator or LEA Data Auditor role for . Within the 10-day window, each time a user logs into the IAM Service they will receive a pop-upnotifying them their password will soon expire and they will be prompted to update their password. When granted, this role allows employees who are teaching classes but do not fall within the previous job codes, to see their assigned students via the "My Students for Non-teachers" tab in the IAM service. Frequently, employees that transfer from another PSU are not updated in their former payroll system (and consequently in the Staff UID system), in a timely manner. Source Data Requirements. How do I update a user that also shows up in another PSU? or logoff and close your browser during the day), you will need to enter your OTP on the 3rd screen of the login. Financial & Business Services Page 1 NC Department of Public Instruction 8/4/21 . What are the password requirements (characters required/excluded)? How can I get the Amplify Icon to show up for our additionally purchased grades (above K-4)? Before logging a ticket with the Identity Automation Support Center, please check the FAQ page (Top Navigation) for common issues, or the Account Claiming Issues page for trouble users might have claiming their accounts. Typically, someone like a technology director, principal, or assistant principal would request the LEA Administrator role. Rarely, you might need to override the nightly source data system updates. Passwords shall be comprised of at least one of each of the following: Passwords shall not contain the username alias (the portion of the users email address before @yourdomain.com). Then click on Save and note any confirmation messages. Private or Incognito mode should be disabled when using your browser for NCEdCloud Target Applications (e.g. In addition, a CRITICAL requirementfor passing an employee's email address to the IAM Service is that the user's "school identifier"in the source data (3-digits identifying the school, or 6-digits with the LEA code + the school code), must match the "schoolID" in the UID system. about How do I select my preferred email address? If, however, a "new" user has trouble claiming their account (or doesn't remember their challenge questions and password), the account can be reset by following the steps below. It is recommend that PSUs populate email addresses for all their users,as some target applications require the email address for user accounts. Why do I get an Error Message when I try to Logon? Email address for students always comes from their PowerSchool record. Who do I call if I have issues logging in? How do I find out my Username? Once you see the login screen, enter your Username (State UID number), then click on "Go". The self-service function of changing a user password is fairly straight forward: Step 1:Log into the NCEdCloud IAM Service, and at the Applications screen click on "Profiles". You will never be asked a question that you did not answer during setup. Thisrole must be requested each school year, as itwill expire on June 30th of the school year in whichit is granted. One example is Google Apps. Thenwhenever you want to go to the IAM Service you can click on that bookmark. Read more How do I change my password in the IAM Service? Please share this information with your support staff and/or management company as appropriate. Are answers to challenge/response questions case-sensitive? Password change notifications will begin ten (10) days prior to a users password expiration. This is normal until you have fill all the requirements of the password policy (length, case, number). Some internal messaging (in the IAM Service) requires an email to operate - e.g. How do I select my preferred email address? If the PSU opts in to using Alias ID with email addresses, those users without an email address will only be able to use their UID. Changing a user password that has expiredis fairly straight forward: Step 1:You attempt to login at the IAM Service RapidIdentity screen as usual. If a question is not answered it will be ignored in the password recovery process. The equation: email != *@*. Are students forced to change their passwords? Passwords shall be at a minimum 8 characters in length and no longer than 16 characters. Charter School Information | NCEdCloud IAM Service Employees needing one of these roles should choose the Request view from the dropdown at the top of the page (where "Applications" is usually displayed), and request the appropriate role. Below are the job codes (sometimes referred to asobject codes), that allow an employee to see the My Students tab. page (and FAQs) to familiarize yourself with what types of situations can prevent a user from successfully claiming their account. ), outside of the payroll file export process. 060 . Are answers to challenge/response questions case-sensitive? Account Claiming Issues | NCEdCloud IAM Service The nightly data feed uses the first email address it finds for an employee in that specific order. We have talked about the balance between security and incomplete log outs. when they aredone. about Can users change their email address in their NCEdCloud account? If you want to BOOKMARK the NCEdCloud IAM Service, where you enter your username and password, but rather the Rapid Identity. " LEA Administrators have the ability to regenerate the DEFAULT passwords for their students: See Regeneration of Student Default Passwords. about What are the password requirements (characters required/excluded)? The employee's payrollrecord at the former PSU needs to be marked "Inactive". Ed Portal; 3. There is no claim account process (or challenge questions) forprimary students. The payroll system is the authoritative data source for the Staff UID system, and identifies which staff members to make active in your PSU. The ability to see the "My Students" tab in the Rapid Identity Portalunder Profiles view, is based on whether the employee who logs into the IAM Service has one of the designated "Teacher Job Codes". If you want to bookmark the IAM Service, see the FAQ on "How Do I Bookmark the IAM Service?". (an exclamation point). The third feature show you whose account is currently disabled from nightly updates. Step 2:When you click on "Go" you receive a red error message indicating your password is expired. "Next Steps for LEA Administrators" contains information to help Charter Schools prepare to roll out the NCEdCloud IAM Service to their users and move forward with accessing Target Applications (including Home Base apps when integrated) using their NCEdCloud credentials (Username and password). For example, to access FAQs specific to teachers, see the bottom of the Teachers page, or look at the LEA Administrators page for their fairly long list of FAQs. Employee UID numbers should be in the Staff UID system as well as Payroll, so your Finance Departmentmay be able to help you locate it, or anyone with a Help Desk role in the NCEdCloud can look it up. To get tothe IAM Service (to access your applications or change/reset your password for example), go to my.ncedcloud.org. In addition, the answers are not case-sensitive. If at any time the "Next" button doesn't work (remains "grayed out") then the information you entered is either in the wrong format (such birthdate) or may be incorrect in the source system (See Account Claiming Issues for help). Until you accurately duplicate your new password, the "Change Password" button at the bottom will remain "grayed out". ), SUGGEST a Target Application to recommend NEW Target Applications, and a form to REMOVE a Target Application you no longer want in NCEdCloud for your PSU (e.g.
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